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Trial period
On receipt of your product you may test it carefully during 21 days. We are sure that it will charm you
immediately.
If you were not fully satisfied, you may send it back in the following conditions:
- the product must
not be damaged,
- the product must be packed in its original wrapping,
- the return trip is made using
Fedex,
- you must contact us beforehand to organize the trip.
amplify@talisman-audio.com
As soon as we receive your parcel, we shall check it and credit your
PayPal account with the product price you initially paid
(including VAT in the European Union and transportation), but exclusive of return transportation costs which remain yours.
Outside the EU, the customs fees that you may have paid on receipt of the product should be taken care of with
Fedex.
Note : This procedure does not apply if you buy the product at a dealer's shop.
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Talisman Audio amplifiers are guaranteed against all defects (components or assembly) if they are used properly.
This guarantee covers either parts and manpower.
If the product fails, it will be repaired for free during a 2 years period
starting on the purchase date.
Warranty application
The warranty can be used as follows :
- if you purchase the product at a dealer's shop, you must claim directly at the dealer. He will try to solve the trouble
himself or contact Talisman Audio as relevant.
- in case of an on-line purchase, the claim for warranty must be made
by email send to Talisman Audio
amplify@talisman-audio.com
The return procedure will then
defined to you.
Conditions of warranty application
Talisman Audio guaranties the product only if::
- it has been regularly bought, at Talisman Audio
site or renown dealer's shop,
- the defect occurs within the 2 years period,
- the defect is not caused by a
misuse of the product,
- the product was not opened by unauthorized
personnel.
The warranty does not cover
accidental damage, misuse or neglect.
This warranty will never open rights to damages.
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Our partners at your service.
Data to be transmitted:
- Name
- Complete postal address
- email address
- product reference
- serial number
- date and location (if pertinent)
of purchase
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